Privacy Policy

The companies of the Create Restaurants Group (the "Group") will properly handle personally identifiable information, such as names, addresses, telephone numbers, and e-mail addresses, as well as what is regarded as personal information in laws and regulations (collectively, the "Personal Information"), and will take appropriate safety management measures. Our Group's Personal Information Protection Policy (Privacy Policy) is as follows:

1.Compliance with Laws
    and Regulations

Our Group will comply with laws and other related laws and regulations concerning the protection of personal information and handle them properly.

2.Intended use of personal

In the event personal information is collected for the following purpose of use or for a separate purpose of use, such personal information shall be used only within the scope specified therein.

  • ①To carry out operations related to store use, such as reservations and confirmation of purchases
  • ②To send information of new store openings, events, and products and services by postal mail, courier service, and e-mail
  • ③To respond to management inquiries, opinions, and requests
  • ④To statistically assess the status of use of products, services, websites, etc., and utilize them to improve services and develop new products and services
  • ⑤To provide basic information for recruitment and for contact

3.Provision of Personal
    Information to a Third

Our group will not provide personal information to third parties except in the following cases.

  • ①With your consent
  • ②When required to disclose or provide information in accordance with laws and regulations
  • ③Cases in which it is necessary for a state organ, a local government, or a person entrusted thereby to cooperate in the execution of affairs prescribed by laws and regulations and in which obtaining the consent of the person in question may hinder the execution of such affairs
  • ④When it is necessary for the protection of life, body, or property of a person and it is difficult to obtain the consent of the person
  • ⑤In the event our group entrusts to handle all or part of the personal information to the extent necessary for the achievement of the purpose of use
  • ⑥In cases when personal information is provided upon succession of business due to merger or other causes
  • ⑦Other cases permitted by the Personal Information Protection Law or other laws and regulations.

4.External Consignment of
    Personal Information

Our group may provide personal information to outsourced companies to the extent necessary. In this case, our group will provide appropriate oversight by, for example, entering into confidentiality agreements for the handling of personal information in advance with the relevant outsourced companies.

5.Shared use of personal

In our group, personal information will be shared within the group companies only when necessary within the scope of the following.

  • ①Scope of joint users
    Create Restaurants Holdings, Inc. and its subsidiaries
  • ②Personal Information
    All items of personal information entrusted to our group
  • ③Purpose of Use
    Purpose of use described in 2. above
  • ④Chief Administrator of personal information
    10-18, Higashi-Gotanda 5-chome, Shinagawa-ku, Tokyo
    Create Restaurants Holdings Co., Ltd.
    Executive Officer Shinji Baba

6.Change of purpose of use

Our Group may change the Purpose of Use to the extent that it is reasonably related to the Purpose of Use described in 2. above, and may change the Personal Information Protection Policy (Privacy Policy) as necessary. In this case, we will promptly post and announce it on our group's website ("Our Site").

7.Use of Cookie (cookies)

On our website, some pages use Cookie, but we do not collect information that can identify individuals using Cookie. You can reject Cookie sent from our website by changing the configuration of your browser, but please be aware that some pages may not be displayed correctly if some functions of our site are unworkable.

8.Use of Google Analytics

Our website uses Google's access analysis tool, Google Analytics. In such cases, we will collect, record and analyze your site-visit history based on Cookie we issue. Our group receives the analytical results from Google and monitors the status of visits to our site. The information collected, recorded and analyzed by Google Analytics does not include information that can identify individuals. They are also managed in accordance with Google's privacy policy. For information of Google's privacy policy, please refer to the company's website.

9.Measures to ensure the
    safe management of
    personal information

Our group takes the following safety management measures for the safety management of personal information.

  • ①Development of disciplines
    We have established the "Basic Rules for the Protection of Personal Information" and other rules and are continually improving them.
  • ②Systematic security control measures
    We regularly conduct self-inspections or audits by the Group Audit Division for the handling of personal information.
  • ③Human security control measures
    Matters concerning confidentiality are described in the work rules and appropriate education is provided.
  • ④Physical security control measures
    Measures are taken to prevent theft, loss, etc. of device, electronic media, and documents handling personal information.
  • ⑤Technical security control measure
    Access control has been used to limit the scope of personnel, and a mechanism has been introduced to protect systems that handle personal information from unauthorized access of outside sources.

10.Disclosure, Correction,
    Suspension of Use,
    and Elimination of
    Personal Information

Our group will respond appropriately to the requests for disclosure (including disclosure of personal information provided by a third party), correction, suspension of use (including suspension of provision to a third party), deletion, or notification of the purpose of use of personal information from the customer, after confirming that such requests has been made by the person himself(herself) to the extent reasonable.

11.Disposal of personal

In the event that the personal information is no longer necessary in light of the purpose of use , our group shall delete or dispose of those, and such deletion or disposition shall be made to the extent necessary for the execution of business in a manner necessary and appropriate for preventing the risk of data leakage externally.

12.Contact Address

For questions regarding the handling of personal information, please contact the following contact points.
Contact information:
Create Restaurants Holdings Co., Ltd.
10-18, Higashi-Gotanda 5-chome, Shinagawa-ku, Tokyo

Personal information provider

Please check the address and name of the representative of the business provider from [Company Profile] and [Global Network] .